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General Information on Hiring A Car

Whether you’re a visitor or a resident, on business or pleasure, hiring a car in the UK has never been easier. With just a few clicks of your mouse we can help you find the hire car company with the hire car you desire, when you want it, wherever you are in the UK.

Before you reserve your hire car, here are a few things you should know about car hire in the UK:

Car Hire Insurance
Car hire companies are required to provide third party responsibility, Collision Damage Waiver, and Theft Waiver insurance in the cost of their car hire rates. However, the vehicle's insurance is subject to an excess value, and therefore when you collect your car you'll be asked to leave a credit/debit card deposit to the value of the car hire company’s excess. The excess amount will depend on the type of vehicle you choose – the larger the vehicle, the more the excess will be. Providing you return the vehicle undamaged, the excess value will be returned to your credit/debit card in full. In the unfortunate event that you damage the hire car, your maximum liability is limited to the insurance excess value.

The fuel that you use in the vehicle is not included in the company’s car hire rates, and some car hire firms operate an empty-to-empty policy, while others have a full-to-full rule. If the car hire company stipulate that you should return the vehicle with an empty tank, you will not be refunded for any fuel still in the car on return.

For most car hire companies the minimum age for drivers is 23-years-old, and often a ‘young drivers surcharge’ is enforced for 23 to 25-year-olds. The maximum age for drivers is 74 years, while premium cars have a minimum age of 25 for drivers.

When booking your hire car you can opt for up to two additional drivers to be named on the rental contract, although some companies apply a charge for each additional driver.

Driving Licences
The driver of the hire car must have held a full, clean driving licence for at least one year to be able to drive a hire car, and they must produce this valid driving licence when collecting the vehicle.

UK residents with a photocard licence must produce both the photocard and the counterpart when collecting the vehicle, and a second form of ID, such as a passport or utility bill, is sometimes required.

International visitors must produce their driving licence, passport, and, for some car hire companies, their return travel tickets, along with a UK telephone number where they can be contacted.

If you are unfortunate enough to be involved in an accident while driving your hire car you must first get a police incident number (sometimes referred to as a crime number) and pass it on to the car hire company for insurance purposes. You should then inform the supplier from whom you collected the hire car and, depending on the circumstances, they may provide you with another vehicle.

If possible, you should also obtain names, addresses, contact telephone numbers, and vehicle registration numbers for all third parties involved in the accident and any witnesses.

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